Customer Service Representative
Minimum qualifications:
- High school diploma or equivalent
- Previous experience in customer service or a similar role
- Excellent communication and interpersonal skills
- Ability to handle demanding customers and situations with professionalism
- Proficient in using customer service software and tools
Preferred Qualification:
- Experience in the automotive industry
- Proven ability to meet and exceed customer service goals
- Strong problem-solving skills and the ability to think on your feet
- Demonstrated commitment to maintaining high-quality standards
As a Customer Service Representative at Villar Auto Pros, you will be at the forefront of our commitment to customer satisfaction. You’ll handle inquiries, resolve issues, and provide information about our services. Your ability to build positive customer relationships will directly impact their experience and perception of our brand.
In this role, you will interact directly with our customers in person, over the phone, or through digital channels. You will ensure each customer has a positive experience with Villar Auto Pros. You’ll use your problem-solving skills to quickly and effectively resolve any issues.
- Respond to customer inquiries about our services and products
- Resolve customer issues in a timely and professional manner
- Provide information and guidance to customers about our services
- Escalate complex issues to management as needed
- Maintain a high level of product knowledge and stay updated with new products and services
Information collected and processed as part of Villar Auto Pros Careers profile and any job applications you submit are subject to Villar Auto Pro‘s Applicant and Candidate Privacy Policy.
Villar Auto Pros is proud to be an equal opportunity workplace and affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Job Posted on: 07/12/2024 Listing expires on: 09/30/2024