Service Manager
Minimum qualifications:
- Bachelor’s degree in Business Administration, Automotive Technology, or related field
- Several years of experience in service management, preferably in the automotive industry
- Strong leadership and team management skills
- Excellent organizational, decision-making, and problem-solving abilities
- Proficiency in using service management software and tools
Preferred Qualification:
- Master’s degree in Business Management or Automotive Management
- Proven track record in improving service delivery and customer satisfaction
- Extensive knowledge of automotive service operations and market trends
- Experience in staff training and development
As the Service Manager at Villar Auto Pros, you will be responsible for directing and overseeing all service operations. Your role is crucial in ensuring that all services are delivered with the highest quality and efficiency, maintaining our reputation as a leader in vehicle enhancement.
Your responsibilities will include managing our service team, developing service standards, and coordinating with other departments to ensure customer satisfaction and operational excellence. Your leadership will directly influence our service delivery, team morale, and ultimately, our business success.
- Oversee daily service operations and ensure compliance with industry standards
- Develop strategies to enhance service quality and efficiency
- Manage and train service personnel to achieve high-performance standards
- Coordinate with other managers to optimize customer satisfaction and business performance
- Handle customer complaints and resolve issues to maintain the company’s reputation
Information collected and processed as part of Villar Auto Pros Careers profile and any job applications you submit are subject to Villar Auto Pros’ Applicant and Candidate Privacy Policy.
Villar Auto Pros is proud to be an equal-opportunity workplace and affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, which are consistent with legal requirements.
Job Posted on: 07/12/2024 Listing expires on: 09/30/2024